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Cheap Down Jacket!!View Messages“This doesn't seem to be an error in the sense of an error in judgement or procedure like Enron. This isn't even the same ballpark. This is a programming thing that needed to get reset. Most of the techies are saying no big deal. Land's End knows about it and is dealing with it. How is putting it in a newspaper going to do anything? OPIE - the coat you bought me arrived today. How did mine arrive before yours? It's awful comfy. Blame that extra $30 on me and consider it a bet I won based on last Saturdays basketball game.” 10:29:02 AM 2/20/03 “You fail to understand the technology, the ramifications and limitations and of said technology. You fail to understand what constitutes a "Compromised" system. Addresses are public domain. Not expiring a session and displaying an address is at best a file transfer corruption or server burp and at worse poor QA testing or poor coding. You can doubt me all you want but I have worlds more experience in the ecommerce arena working on enterprise level systems than you. Perhaps you've heard of my clients? MSN, AOL, Citigroup ect. My last gig was pushing $500,000 of internet money transfers per day using virtual credit cards and I delt with fraud all day long. I would agree with you caloling the paper if they were not validating form field lengths and were open to SQL buffer overrun attacks or not escaping special characters such as #<$&% and opening themselves to cross site scripting attacks or not closing open ports and opening themself to back door tunneling attacks but that is not the case here. Once again, it's the scale of the issue. This one is on par with a typo. It was discovered and fixed in under two and a half hours and that is lightening fast by anyones standard. Actually twice as fast as Citigroup technology and they push a mind boggling amount of money an hour. Give Land's End a little credit for taking care of business and their customers, won't you?” 10:55:05 AM 2/20/03 “dayhiker..i was wondering who ordered the hot pink jacket with matching down lace garter belt...no problem mano...i'll just consider it your new UA football uniform” 10:55:48 AM 2/20/03 “When you open yourself up the way I did OPIE you should expect to get trounced. Good one.” 11:08:54 AM 2/20/03 “” 11:12:49 AM 2/20/03 “But does he have the body for it?” 11:39:49 AM 2/20/03 HPM “Got my jacket today,Royal blue and Black.Feels and fits great.Thanks HPM, also Laurel is beautiful. Sassafras cool post.” 11:53:16 AM 2/20/03 “Wouldn't you like to know! I did lose 30#'s over the summer. Had to get back that girlish figure.” 11:54:16 AM 2/20/03 “Normally, I'd let you all go crazy but with the death of Jessie (my dog) last night, I'm not much into watching the fun go on further. With that said, I was fooling ya. There were no fraudalent charges to my Visa account.” 2:39:28 PM 2/20/03 “Does it help that I did laugh at your post?” 2:40:34 PM 2/20/03 “You saw the skinny me at TC2. That's my fightin' weight. I've had to get lean and mean because come time for the Smokies thru-hike I'll be a walkin machine.” 3:03:09 PM 2/20/03 “HPM, here's the thing. People here were freaking out and worried. That's a given. Go back and look at the first posts. I realize you're a programmer, etc. I realize you know way more than I do about computers. I realize there is also a tendency to want to protect the people in your own profession, whatever it might be. Because you can understand how if something is screwed up, thank goodness it's them that did it, not you. We don't know if it's a big deal or not. It happened and got mentioned on this public board. I am trying to see if there is reason for this to be investigated... to maybe find out if it was a way larger problem that was imagined by people here. (And did I mention people here were definitely worried and concerned? Oh yeah, go to the beginning and read the posts.) We don't know what goes on in private businesses. This error became public. I for one would like to know if it was just a small glitch that was easily remedied. I would like to know information about people was not compromised. Wouldn't you? You may suspect that's the case, you may ask them, but do you know that's the case? Again, I don't know computers. Perhaps it's set up for someone in the company to scam information in some way. The equivalent of embezzling. I would rather find out if that's the case or not. I'm sure Land's End would rather deal with something internally than admit to its public it screwed up. Or that it screwed up in a minor fashion, yes, but it has been taken care of. As I said, perhaps some other programmer/company can learn something from it and the problem be avoided again. There are a lot of issues that could surface. People here were very concerned and worried. That is very, very evident in the first posts. Sure you called them, they said, "Oops, we'll fix that." But who else did it affect over the course of yearly business operations? It deserves at least a few questions posed to Land's End. And now those who said, "oh my god, what is happening??" are the ones who are backpeddling. Hey, you don't have to be quoted in a story if you don't want. But aren't you interested in finding out that this was definitely a small and not a major problem that could one day fall the company?” 3:43:40 PM 2/20/03 “~sigh~ It's a free country, do what you will.” 3:48:00 PM 2/20/03 “Oh, your welcome y'all. Enjoy the jackets. I love mine.” 3:49:43 PM 2/20/03 “Laurel is growing, growing, growing!!! Wow...what a cutie!!!” 3:52:24 PM 2/20/03 “liz you seem to make small things big...and what's up the e-mail you sent miss opie?? the only info that could have been "scammed" on this was name and address...which if you goto yahoo yellow pages you can find mine there also...*wink*” 5:24:34 PM 2/20/03 For Those Who Own This Particular Jacket... “Is this jacket really cheap...or is it inexpensive?” 5:33:16 PM 2/20/03 “It is cheep as in price, I love mine. Mine is Blue with a reverse of Orange” 8:31:01 PM 2/20/03 “It is cheep as in price, I love mine. Mine is Blue with a reverse of Orange” 8:33:55 PM 2/20/03 “I just got mine in today and my daughter saw it and said she wanted one so I placed another order tonight.” 9:07:39 PM 2/20/03 Buddur “It's inexpensive, and I'd call it my best deal on gear ever.” 9:18:00 PM 2/20/03 “Sounds about the same with me” 9:37:17 PM 2/20/03 “Hey ho Marquito!” 9:39:31 PM 2/20/03 “si” 9:40:57 PM 2/20/03 Marquito “Go ahead and do that letter for madman on the oa letterhead, ok?” 9:42:09 PM 2/20/03 oa letterhead “OK” 9:42:44 PM 2/20/03 “Cool!” 9:44:23 PM 2/20/03 “My wife saw mine and she just asked me to order one for her - dark lilac / white” 9:51:17 PM 2/20/03 “well its a good thing that they are only $30” 10:01:11 PM 2/20/03 HPM “where was that MH rain jacket @?” 10:05:32 PM 2/20/03 “ 10:09:48 PM 2/20/03 “Got mine today. It's a tad too big, durn it. Oh well, I'm going to live with it rather than try and return it and get the right size. It's gonna be my "around town" coat. I've been wearing my $59 STP down "sweater" everywhere and it's starting to show the wear. It's a bit lighter and more packable than the lands end one, and also not as durable prolly. So, it'll be only for bp'n now.” 11:40:07 PM 2/20/03 “Sassafras what size did you get? I ordered the small but I am afraid it will be too small. I have another down jacket and its a small and the sleeves are too short. OPIE said our jackets came in today, but I won't be able to get mine until I go down there in a few weeks.” 6:28:12 PM 2/21/03 “mine fits like a glove and lofts nice and big..chelles is kinda small, but she should fit in it, its not as lofty..but it sure is bright...my brother wants one now...so off to order another one from evil land end...maybe they should write an article about these awlful pple” 8:25:30 PM 2/21/03 “I got a large Miss Opie, shoulda ordered a medium.” 11:30:53 PM 2/21/03 “I hope mine fits me. What color did you get Sass?” 11:50:36 PM 2/21/03 “True red.” 12:10:35 AM 2/22/03 “They seem to run a bit large.” 12:11:07 AM 2/22/03 “we are all going to look so cute in our down jackets!” 1:33:59 AM 2/22/03 “I ordered a medium, and I was swimming in it. Re-ordered a small last night.” 10:48:32 AM 2/22/03 “smiley girl..down doesn't insulate well when wet...you shouldn't go swimming in it!! *stooopid grin*” 11:24:30 AM 2/22/03 “*groan* :)” 11:28:47 AM 2/22/03 “We should have a down jacket trip. lol!” 2:58:52 PM 2/22/03 Down Jacket Trip “Someone set the date and the place” 7:13:36 PM 2/25/03 “Smokies in two weeks, see you there. LOL!” 10:09:13 PM 2/25/03
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