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Parka problem

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I just noticed that the seam tape around the neck of my Sierra Designs 3 ply G-Tex parka is delaminating. There is no e-mail address on Sierra Design's Canadian web sight. Help! Solutions or an e-mail addy are what I'm looking for.

BTW, the parka gets hard use, but I maintain it religiously and it is in otherwise near-new condition.
gremlin
11:19:45 AM
1/23/04

on the US page, they list this email as the contact for Canada:
deb@sierradesigns.ca

or, if you complain about it enough on here, someone will probably tattle on you to the company, and you won't have to do anything! LOL!
lyra
11:30:40 AM
1/23/04

Thanks, Lyra.
gremlin
12:13:25 PM
1/23/04

uess what.
I e-mailed Sierra Designs after reading Lyra's post and I checked my e-mail just now and I already have an answer. They want me to send it in right away. The problem is that this is the besy season for me and I can't part with it right now. Great service, though.
gremlin
1:50:10 PM
1/23/04

Cool, good service. I need to contact them about my Light Year.
bitpusher
1:51:11 PM
1/23/04

I told them I'd send it to their warranty department in April and that it would break my heart to be parted from it.
gremlin
3:21:05 PM
1/23/04

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