pc/photo printer help

“I just recevied a epson r1800 today, i done lots of printing with a r800 on a mac at school, now i have the r1800 on a pc and the printer properties dialog box is too small to see all the options and i can't get it to print right with out all the options. I've tried all the ways i know how to make the window bigger on little box up top to do it, and not little arrow on the edge to the box. Any one know what is going on please let me know, i've uninstall and every thing i'm at a loss. PLEASE HELP”

“I have no idea if this will help, but would changing the monitor screen resolution do anything? Increasing the resolution usually makes things smaller and tighter, right? Let me know if this works. You know what I mean, right, the monitor resolution. Go under control panel to do.”

“Where's bitpusher when you need him? I'mdrunk btw”

“I tried the resolution it didn't work, i tried every thing i have no idea, i want a mac”

“Go to epson's website, download and install the driver that is most current, it may be different than the one supplied with your unit.
Remove the printer definition from your printer folder so that the system needs to find it again.
What OS are you runnning? Are you able to install either a USB or a Parallel connection?”

“usb and the printer is brand new”

“ok most current driver installed, i'm running Windows XP pro, every thing works but this box is too small to get see every thing, so i can't make the canges that need to be made to get a acceptable print. I have no idea what to do. This really sucks i need this to work fast, I'm waiting for epson to e-mail me back, it better work soon or i'll be really mad.”

“Can you post a screen shot or a window shot (alt-prt scr) and tell us what part of the box you are trying to access?”

“Try a right click on the dialog box. Can you see Properties? Can you change the settings to run in minimized or normal mode?
This is really a strange problem.”

“I had some dumb problem like this on the iMac at work. A guy does film reviews and always brings in CDs/DVDs from the film company. I forget which one, but there is one that is so screwed up!! Like you're saying, the menu box comes up on a screen that is too big for the monitor. I never did figure out what to do about that......”

“I've done every thing srceen resoultion and font size down so small i can barly read it. Then i get the e-mail from epson and they tell me to do what i've already done. like dud thats what i did. Its more complex then that thats why i asked you. I just need this to work i'm pissed”

“Like sarge posted, can you do a print screen and post the image?”

“it won't let me do a print screen nothing happens”

“Take it back. Buy an HP Photsmart 450ce off of Ebay. It's a great little printer that prints quality photo's and 8.5x11 paper.”

“1. pull up the window

2. press alt-print screen

3. go to MS Paint

4. Press control-V

5. Save the file

6. Upload it to your images page”

“hold down ctrl+PrintScreen

click start, then go to all program, then accessories, and click paint

press ctrl+V

Paint should let you save the image
last edited: 6/03/05 2:16:56 PM”

“Jinx!”

“beat me by 2 minutes 8P
last edited: 6/03/05 2:27:15 PM”

“pakratz this is a big printer, it prints 13x19 prints that last 200 years its what i want i just need to make it work”

“

The Epson Stylus Photo R1800 properties is not big enugh there are more options to the right, does anyone know how to make the properties box bigger.”

“Are you using Epson's Easy Print Software or another program?
Can you creat a document in MS Paint or Image then print it?
I'm trying to establish a hardware vs software problem. Windows or Epson software. There has to be something that you can work from to establilsh a baseline for the next troubleshooting step.”

“Perhaps Im mistaken but didnt you say the box was too small to use? for this you want lower screen resolution to make it all bigger. and maybe a larger font...”

“photoguy - Why do you think there are other options to the right?

Did you use the tabs?

Could you use alt-prt scrn instead of "control" to copy just the dialog box? It's hard to read it this small. Thanks.”

“i'm using photoshop cs, i go print with preveiw make some selections then go print, then the print box come up then i click on properties to tell it qulity and stuff and thats where the problem is i can't see the whole screen. Its also happens when i just go in to the printer properties”

“the book shows that there are other options and i know there are cause i've seen them on other computers”

“Changing the resolution won't help that. As a programmer, it looks like a bug with the driver. Check for an update on their web site.”

“i've got the most current diver”

“It looks like it's a driver problem. The window should look some thing like the one we have at work for an epson stylus photo rx600.

”

“that as big as i can get it”

“Let's start at the beginning.
Forget Photoshop.
Let's just get a working baseline.
After you install the printer/drivers.
Go to Control Panel, go to Printers, go to your printer right, click, go to properties and print a test page. I'm assuming you can do that with this printer correct?”

“You may also want to verify that your monitor drivers are correct, and that you are not using the standard plug and play default that Windows uses.”

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“Epson says it something with my computer and not there diver they have never heard of this problem”

“I'd suggest uninstalling all your programs and leaving the hard drive in the fridge overnight.”

“ok all new divers and every thing i have no idea what to do know, its got to be an error in the code, who can fix that”

“photoguy - You don't need to make the image bigger. Could you try the alt-print screen please? It will allow us to get a good look at the window that is giving you problems. The rest is not needed to see at this point.”

“LOL @ VioLiN! The condensation that forms when you take it out of the freezer won't hurt it a bit. ;-)”

“well i got it, i reinstalled windows and it works, so i'm very happy”