REI Credit Card

“Can someone tell me how to get a real live person on the telephone for my REI Visa?
%$$&^%&*&$%&%&&& automated runaround!!!!!!!

I've about had it with this crap. Worse customer service of any card I have!”

“LOL

I've never had a problem...good luck!”

“When you get to the automated system dial "0". This normally forwards you to a real live person.”

“"Cardmember Service Representatives are available 24-hours a day, 7 days a week,"

BULL#&%!$!!!!!!!!”

“I'll try that lumber, thanks!”

“Depending on the menu system, hitting either 0 or # three times might dump you to an operator....in Bangalore.

I don't know what system US Bank uses for private label cards though.

Good luck.”

“^%&*%*&^%$%&(*^%$^%(*^*&$&%^$^$&*%&#%$#%^$!!!!!!!!!!!

Zero did not work!”

“The three #'s did it, HPM.

Thanks for the tip. I was about ready to take my telephone handset and drive to Atlanta (My nearest REI) and beat the nearest "Customer Service Rep" with it. ;-)”

“Sorry the press "0" thing didn't work. Glad to see HPM's advice did. I'll have to remember that in the future.”

“Cool, glad to be of help”

“One of the better ways to cut through an automated help system is consistently enter crap info. Like the three #s.

A # usually means the end of a valid selection. You just entered nothing nothing nothing. The system thinks that you are having a problem using the system and if set up by smart people will assume that you really need a human and will redirect you to one.

If set up by idiots it will dump you out of the system and hang up on you.”

“US BANK SUCKS Stove..you may as well get in the car and drive to their office..lol”

“If you don't press anything you often get a response, as in "if you are calling from a rotary phone, stay on the line and a representative will help you"”

“handicapped...I've NEVER had a problem, and I monitor and work my credit cards like a poker player. I move money around monthly whenever it is advantageous. Usually, I can manage to save 50-100 bucks a quarter when I do that.

Zeroing out is always the way to go though. or...don't do anything...there are still dial phone out there that don't allow "pressing numbers". If your with a voice system, simply say "operator now". and you will be connected to the next available operator...and another tip...do your banking at 10 pm or later. less traffic.

good luck.”