Finally, A Letter from ALLSTATE

“Are you writing this down? You should really keep a log of every time you call so that if they try the old "We've been trying to contact you" line, you have documentation you can present to Allstate to let them know their adjuster hasn't been doing her job.”

“Dear Mr. Stomper

Due to the unexpected hurricanes striking homes in a hurricane zone this hurricane season we find that we quite busy fielding calls from policy holders in Illinois with stopped up toilets.

Once the backlog (no pun intended) is cleared out Allstate will be happy to discuss you new insurance rate schedule.

Untill that time please refrain from calling us as we are quite busy counting our money.

Allstate.”

“We should mail a paper copy of this thread to Allstate every time we see one of their "The Allstate people were there even before the hurricane hit!" ads...”

“You're in good hands with Allstate. It's the Allstate hand job.”

“Yes bit, I'm keeping a log.

LOL@HPM!”

“SS, I don't know if this would work for you, but when I don't get a response and call back, I refer to the prior call. Something like, I got a letter on 10/31 asking me to call, and I called 10/31, 11/1, 11/2, etc. and have not heard back, then repeat your phone numbers. Each day, the list gets longer. I do it pleasantly, but also add that I will be calling daily until I get a response. That gives the person something to forward to his/her boss showing that more staff people are needed.”

“They didn't address you as 'Stan', did they?

I hate that.”

“wannabp - LOL, I've been doing that.


Call number 3, day number 3 to her voice mail made as instructed in her letter.
Same response from ALLSTATE, i.e. no response.”

“Dear Mr. Stomper,

According to our records, your home washed away in the storm surge and you are located somewhere in the Gulf of Mexico. Please contact us when and if you drift onto land.

Thank you for your patience in this matter. We appreciate your continued business.

Allstate”

“Dang! Geo NAILED the tone of their letter!
LOL

Another cute little thing they did was send me my renewal bill for my car insurance.
My truck, which was flooded up into the dash with salt water, and I have submitted a claim on as totaled, is still on my policy for big bucks!”

“Just think of Lili Tomlin as Ernestine when you call in.

"Hello, Is this the party to whom I AM speaking, Mr. Stomper?

"Mr. Stomper [snicker], you have not paid the insurance pre'mee-yum for your truck, which is listed on your pol'-i-cy [snort]."”

“LOL
I'm sure they will try that, Geo.
It's paid up till the 25th.”

“If you want to have fun with them, when they make a dunning call, say, "Lili? Lili Tomlin?"”

“You're in good hands with Allstate. Oops.”

“Yea, I'm getting a little tired of the full page ads ALLSTATE puts in just about every day's newspaper telling me that.

Maybe they are buying the goodwill of the newspaper so they will not print local 'bad' stories about them.
It's what the car dealers do.”

“You just better pay up, Buster [snort].”

“Yah, really, don't you know that a lot of their policyholders recently lost everything in a hurricane and they need your premiums to help pay those claims?”

“The Nerve! LOL”

“Day four, call number four in, same response.”

“Dear Mr. Stomper,

It has come to our attention that you have made several calls to one of our associates and leaving messages.

This sort of predatory behaviour will not be tolerated and if it continues we will be forced to raise your rates.

Please continue to pay your monthly premiums in a timely manner and wait untill we find time to work you in to our busy schedule of toilet backlog cases.

Ours as usual,
Allstate


PS: Your monthly statement is attached.”

“Hey honey, why is this light on the answering machine in your office blinking again?

I dunno, but if you press the "ERASE" button it stops.

OK!”

“Just finished the inspection with the Auto Adjuster on my flooded truck.
ALLSTATE will pay me $7900 for my truck, which is about the NADA value I expected.
I asked about salvage rights and they told me $1107 to keep it.

So, I should see about $6800 from ALLSTATE.

Now, if only the HOUSE Adjuster would act.
last edited: 11/08/05 11:59:09 AM”

“So, you get to keep the truck and get $6800?

Will you have to get a salvage title for it now?”

“I'm assuming that, bit.
I get to keep my damaged truck. Lots and lots of things do not work on it any longer, but it's driveable. I figure it will rust out within a couple of years but for $1100 that's fine.”

“Stovie, have HPM tell you the story about his friends' Manza when you see him.”

“I'm not sure I want to know what a 'Manza' is. ;-)”

“Manza=car maybe I misspelled it, I dunno.”

“Ah it's spelled "monza"”

“I remember those...Chevy made a V8 version of it. The engine space was so small that in order to change the #8 sparkplug, you had to detach the engine from the transmission and tilt the engine up to get to it.”

“Another fine example of engineering efforts on the part of GM.”

“That's why my new car is a Toyota. ;-)”

“Hell, to change the oil pump in my old Ford Ranger, you had to pull the engine. Of course that's not a regular maintenance item, lol...”

“Ah Keith's 'ol Super Monza.
What a ride that was.”

“My Ford Expedition was that way too bit...I sold it...

Stove...pressure wash it, using the engine cleaner...Take a set of ramps to the carwash, and raise it so you can get up underneath it...you may not be able to stop the rust but you can slow it down...”

“in the ford rangers you need an arm with 3 elbows to change the plugs”

“Good idea, ST!”

“I assume it got water in the cylinders.
That's a pain to clean up but it isn't fatal as long as you did't try to start it .”

“stomper - my Toyota Sienna requires the removal of the windshield wipers, linkage, and then some plastic to get to one of the plugs. Toyota ain't always smart, either.”

“Best vehicle I ever owned was my 1990 GMC Sierra. I could get to nearly everything on the 4.3L V6 engine fairly easily and parts were dirt cheep because most we interchangeable with the 350 V8. The only reason I got rid of it was because I wanted something that got better gas mileage and had four-wheel drive.”

“Best American vehicle I ever owned was a 1963 Ford Fairlane I owned in 1975-1982. Been downhill ever since. ;-)”

“That's because they started drug testing in the work place and took away happy hour at lunch time for all the employees.”

“Finally, a letter from ALLSTATE

It appears they have time to request that I change my auto insurance to them....”

“LOL!”

“lizs they need your money to help pay all those Katrina claims!”

“Harty Har Har”

“LOL!”

“Ain't that a pisser.....”

“I finially had a message on my answering machine from a different adjuster.
I called him back and just as I was thanking him for taking over from the 'old' adjuster that wouldn't return calls, he informed me he was her husband and was helping her out. LOL
He is going the meet me at my house 6:30 am tomorrow.
Still no money for my truck from Allstate car insurance.”